Conversational Blind Spots – Part 2 of 5
What we know is that Conversational Intelligence is the hardwired, and learnable ability, to connect, navigate and grow with others – a necessity in building healthier and more resilient organizations in the face of change.
With the business world changing week by week it’s critical for organizations to be able to pivot to respond to changing markets. “C-IQ begins with trust, and ends with a high quality relationship and business success,” Judith E. Glaser, author of Conversational Intelligence – How Great Leaders Build Trust and Get Extraordinary Results and the coach that we are studying with. If this way of communicating can bring extraordinary results for Fortune 500 companies it can make a difference in your organization.
You might wonder how you can become more conversationally intelligent. One way is by recognizing and overcoming the five most common conversational blind spots. We shared Blind Spot #1 last week, so check on our blog if you missed that one.
Let’s look at Blind Spot #2 – “Feelings change our reality”
Sometimes we fail to realize that fear, trust and a lack of trust alters how we see and hear the world around us and how we talk about it. When we're in a state of fear, our body releases chemicals that cause us to move into protective behaviors, which we don’t realize is happening.
Have you ever been in a conversation with someone you feel can’t be trusted so you don’t really “listen” to them? Could this be a blind spot that is blocking the progress of your team’s effectiveness?
Discover more about C-IQ and how we can help your organization recognize the blind spots and remove the blinders to improve communication, which is a primary challenge in most organizations. This will be key to building an organization based on trust and create a culture for your organization that will equate to achieving extraordinary results.